Privacy Policy
About Us
The applications available for download and purchase on this website are developed by Blueberry Software Ltd.
Our head office is at 205 Scott House, The Custard Factory, Gibb Street, Birmingham, B9 4AA. The registered address is 205 Scott House, The Custard Factory, Gibb Street, Birmingham, B9 4AA.
If you believe that Blueberry Software has not adhered to this Statement or you have any other comment, please contact Blueberry Software at [email protected]
Blueberry Software has produced this privacy statement in order to demonstrate our commitment to respecting your privacy and personal information. The policy below outlines the information that we may collect and how we may use it.
Our Applications
Usage data
Flashback Pro, Flashback Express, Camigo and Flashback Video Converter optionally collect information about your use of the application in order to improve the functionality and usability of the Software. This information is not personally identifiable and will not be shared with any external organization – it is used only to better understand how the application’s features are used, to aid and inform decisions relating to product development. The sending of usage data can be disabled by options on the ‘Privacy’ tab of the application settings window.
Problem reporting
Users that experience problems with our applications have the option of sending log files to Blueberry in order to assist us in diagnosing and solving the issue. The log files contain only information about the execution of the application and no personally identifiable data. Log files are only sent in response to users selecting the Problem Reporting feature in the application user interface and are not sent automatically.
Use of the Youtube Upload function
Flashback makes use of the Youtube Client API. By using the Youtube Upload function in Flashback and uploading videos to the Youtube service, users are subject to the Youtube privacy policy. You can read it here:
https://policies.google.com/privacy
To revoke consent for Flashback to upload videos to your Youtube account, visit the link below and remove access:
https://security.google.com/settings/security/permissions
This Website
How we gather and use Personal Information
Blueberry Software will not collect any personally-identifiable information about you (e.g. name, address, e-mail address, credit card number, expiration date) without you agreeing to provide it to us on a voluntary basis. We will collect information when you sign up for any of our services. We may store and process this information to better understand your needs and to personalise your experience as a Blueberry Software customer. We may also monitor user traffic patterns and use of our site with this information to help improve the design, layout and content.
Our use of cookies
Like many websites, we use text files known as ‘cookies’ to gather information, which helps us to provide useful features to our customers. We can also use these cookies to save your session so you don’t have to re-enter it each time you visit our site, and to record how often you visit the site and the areas you visit within it. Cookies themselves do not personally identify users, although they can identify a user’s computer. You can set your browser to refuse cookies if you wish to, however, you may not be able to take full advantage of our website if you do.
Will Blueberry sell my personal information to other companies?
No. Blueberry Software will not give or sell your personal information to any outside organisation for that organisation’s own use without your consent.
Blueberry Software may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to a) conform with the law; b) protect and defend the rights or property of Blueberry, the site or the users of Blueberry sites, and c) act in circumstances where it is necessary to protect the personal safety of users of Blueberry, our sites or our users or other.
Financial Information
We use financial information collected from you only to invoice you for products and services you have bought via the site should this be necessary. At this time, unique identifiers may be collected to verify your identify.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control and personal information collected by us is stored in secure operating environments that are not available to the public.
Data Deletion Policy
We will delete your personal data from our databases on request, except for data we are legally obliged to retain (e.g. records of purchases, for accounting and tax purposes).
Data Processing Agreement (DPA)
The information collected by applications and this website is processed under the basis of Article 6(1)(f) – legitimate interest, of the EU general data protection regulation 2016/679 (GDPR). These regulations provide you with rights to request access to the information we hold about you, to request rectification of the information we hold about you, to erase the data we hold about you, to object to the processing of your information, and to lodge a complaint with the UK Information Commissioner’s Office.
We use data storage services provided by Amazon and email services provided by Microsoft. The data is physically held within the European Union and is not transferred outside the European Union. Data will not be used for the purpose of automated decision making.
To enquire further about this statement, please reach us at [email protected].